Child Care Training Information Center (CCTIC)
888-FL-CCTIC (888-352-2842)
About CCTIC
Questions about child care training? The
Florida Department of Children and Families'
Child Care Program Office
has established the Child Care Training Information
Center (CCTIC). CCTIC is operated by the Children's Forum.
CCTIC is staffed by a team of professional call center specialists
who are available to answer questions about state-mandated
training, educational exemptions and staff requirements in the
state of Florida. Specialists are available Monday - Friday,
8 a.m. to 5 p.m. EST. The phone number is 888-FL-CCTIC
(888-35-22842).
Frequently Asked Questions Answered by CCTIC
CCTIC typically answers general childcare training questions such as:
- I have certificates that are not on my transcript. How can I get them added?
- I lost my certificate, how can I get a new copy?
- I want to open a home day care; what do I need to do?
- I am interested in opening a child care facility; what do I need to do?
- I have a college degree; am I exempt from the required training?
- When is the next training course offered?
- How can I register for training? How much does it cost?
- How can I register for a competency exam?
- Do I have to take a competency exam for the on-line courses?
- I took a competency exam; how can I find out if I passed?
- How can I find an approved CDAE program?
- I sent in my application to renew my CDA. How long will it be until it is processed?
- How can I get CEU credits?
- I submitted my 5211 form but was told I need 6 credits in early childhood or child development. What types of classes do I need to take?
- How do I get my Director's Credential?
- I can't log in to the system; it tells me my name and SSN don't match. What do I do?
- How do I get a Director's Credential?
- How do I get the temporary status removed from my Director's Credential?
More Information
Be sure to visit the
Department of Children and Families
Child Care website!
For information on becoming a provider in
Florida's Voluntary Universal Prekindergarten Program visit
the
Florida's Voluntary Universal Prekindergarten Program website.
